Privacy Policy

Osol Platform

Last Updated: January 2026

1. Overview

At Osol, we take your privacy and data security seriously. This Privacy Policy is drafted to comply with the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia and global best practices. This policy explains how we collect, use, and protect your information.

2. Data We Collect

We collect two types of data:

  • Personal Data: Name, email, phone number, and job title (upon registration).
  • Usage and Operational Data: Login logs, document upload times, and download activities.
  • Document Content: We store and process the documents you upload solely for the purpose of providing the Service.

3. Leak Protection Technology

Important Notice

A core feature of the "Osol" platform is document protection. To achieve this, we collect and process technical metadata and link it to the user when they interact with any document.

How it works:

When downloading a PDF or Office file, we embed a unique "digital fingerprint" containing information about (User, Time, Device).

Purpose:

This allows administrators in your company to trace the source of any potential leak of confidential documents.

By using the system, you consent to this security processing of data.

4. How We Use Your Data

We use information for the following purposes:

  1. Providing and operating the platform services.
  2. Improving user experience and developing new features (e.g., enhancing AI models).
  3. Sending important alerts (such as contract expirations) and security notifications.
  4. Complying with legal requirements in the Kingdom of Saudi Arabia.

5. Data Storage and Sharing

Data Location:

Your data is securely hosted using trusted cloud infrastructure (e.g., AWS), in compliance with data sovereignty regulations applicable in Saudi Arabia. For Government and Enterprise clients, we offer fully local hosting options.

Sharing:

We never sell your data. We may only share data with:

  • Trusted technical service providers (e.g., hosting services) under strict confidentiality agreements.
  • Government authorities if required by a court order or official regulation.

6. Your Rights as a User

Under regulations, you have the right to:

  • Access and correct your personal data.
  • Request the deletion of your personal data (subject to record-keeping obligations for business and legal purposes).
  • Obtain a copy of your data in a readable format.

7. Security

We use advanced encryption protocols (SSL/TLS) to protect data in transit, and Encryption at Rest for stored data. We perform regular backups to ensure no data loss.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at:

[email protected]